Personal Resumé

Software Test Engineer

Technical Summary

• Qualified Software QA Tester with working experience in all phases of the Software Development Life Cycle, beginning with gathering requirements to creation and implementation of test plans/cases, testing, defect tracking, and reporting
• Proficient with Functional testing of client-server and web-based software applications applying Integration, System, Regression, and User Acceptance testing strategies
• Hands-on experience creating SOAP & REST API Projects in SoapUI using Groovy Scripts for running Test Suites to Test Steps, and adding assertions for validation
• Direct experience setting up Test Automation with Android SDK and iOS using XCode for simulation of mobile devices and Appium for actual mobile devices
• Hands-on experience writing Automation Scripts in Selenium Framework with Java using Eclipse IDE and implementing TestNG plugin using Maven Repositories
• Experienced writing SQL queries for extracting test data from source database tables and comfortable executing tests from, and navigating from CLI
• Always maintains a positive mindset with strong interpersonal, analytical and organizational skills, combined with the capacity to work cooperatively in a team environment or independently on remote work assignments.
• Comprehensive knowledge of End-to-End Functional Testing with Client Server, Web-Based and Mobile applications applying Integration, System, Regression, and UAT testing strategies

Career Summary

• A versatile IT Professional with over 15 years experience involved with multiple IT projects requiring an adaptive skill set to successfully collaborate with project managers, business analysts, and development teams
• Healthcare Industry background with proficiency in Medical Terminology and Functional Testing of Medical Devices interfaced with Web-Based applications used for collection and analysis of diabetes/blood sugar data
• E-Commerce Management skills formed by initiating the creation, launch, maintenance and functional testing of e-commerce and content marketing websites managed on both WordPress and Shopify platforms
• Recent work history implementing Digital Marketing strategies through Social Media channels, Google Ad Campaigns and Copywriting unique product descriptions, email marketing, and advertisements
• Content creation skills comprised of blogging, photography, videography and editing expertise with the use of complex multimedia software and hardware tools for marketing and personal branding


American Intercontinental University

Masters - Information Technology

Graduated from American Intercontinental University
Curriculum focused on Database Administration, Network Administration,
Business Fundamentals and Object-Oriented Programming in a .NET Framework

Oral Roberts University

Bachelor of Arts - Psychology

Graduated: Major in Psychology
Minor in Spanish


May 2021 - Present
PNC Bank

Software Test Engineer

September 2014 - Present
OA Commerce

QA Analyst/E-Commerce Manager

• Performed exploratory and functional testing of 4 web-based e-commerce applications and 4 content management sites with web app features
• Successfully launched 8 website applications utilizing HTML, CSS, Javascript and PHP code to determine the UI/UX design, format and features of each site
• Implemented marketing ad campaigns and SEO optimization to drive site traffic which increased sales over 50% in first year
• Established e-commerce business as sole proprietor and procured all Florida state licensing for reseller sales tax requirements
• Modified Ruby-Based(Liquid) and PHP files for 3rd party plugins

July 2014 - August 2014

Quality Assurance Tester (Temp Contract)

• Initiated Test Planning and composed detailed Test Plan for ACAMS to lead Anti-Money Laundering risk assessment software development project
• Created dozens of formal test cases to equip Beta clients for User Acceptance Testing according to test plan specifications.
• Identified test objectives and executed functional tests to meet all testing requirements on time and before project completion

March 2011 - August 2013
Trimble/Advanced Public Safety

Software QA Analyst

• Composed hundreds of exclusive test cases for web-based mobile apps implemented in more than 50 law enforcement agencies nationwide
• Utilized features of TFS to report/track defects, validate fixes, and document test cases executed for specific projects required by state and local agencies
• Performed functional testing on electronic citation software applications Quick Ticket, Pocket Citation, Virtual Partner and Report Beam installed on laptops and hand-held devices

February 2008 - June 2010

Software Test Engineer II

• Created, updated and executed test cases for EESOH-MIS software application while employing functional, integration, and regression testing strategies.
• Implemented several user acceptance tests for Beta Testers from Tyndall Air Force Base and provided deliverables to validate business requirements
• Reported bugs and validated bug fixes for builds and releases using Bugzilla defect tracking
• Interfaced with customers, vendors, and all company departments to resolve technical and quality problems

January 2007 - December 2007
Ashvins Group

Software QA Analyst (Temp Contract)

• Executed over 1000 test cases for proprietary Health Management Application in English, Spanish, and Portuguese versions of the software
• Validated and integrated data imported from Glucose/Insulin reading devices
• Validated data imported from Glucose Monitoring Devices and Insulin Pumps for QA testing and reporting

July 2006 - August 2006
Kaplan University

Software QA Analyst (Temp Contract)

• Transcribed over 50 defects from defect tracking into test cases using Mercury TestDirector for Quality Center
• Participated in company led Test Automation training sessions using regression test samples from Mercury Quick Test Professional
• Composed SQL queries for data retrieval from relational databases in SQL Server

March 2005 - December 2005
E-Funds/Wildcard Systems

Software QA Analyst (Temp Contract)

• Responsible for functional and regression testing of 9 web-based applications as a member of a SCRUM team with 3 developers practicing Agile methodology
• Drafted over 200 test cases for web-based app written in & ColdFusion

October 2004 - April 2005
GLOBAL ENTERTAINMENT Holdings/Equities, Inc.

Software Support/QA Analyst

• Responsible for QA testing online gaming software and managing servers running website applications
• Acted as liaison between software licensees, hosting services and application development
• Created system documentation and business requirements for new features and releases

April 2004 - August 2004
OFFICE DEPOT - Corporate Headquarters

Data Analyst

• Developed MS Access database to provide system for weekly employee census and management
• Integrated Visual Basic Applications code and SQL queries in design of database using MS Access
• Provided QA and research support for PC Deployment and Standardization project at corporate offices

September 2003 - January 2004
Charter Communications

Software Implementation Analyst (Temp Contract)

• Contributed to Charter/ICOMS Billing Conversion Project as member of Data Analysis & Setup team
• Collected data for data mapping of ICOMS and setup of system parameters in AS/400 environment
• Performed functional testing for QA and research, following initial conversion and confirmed data accuracy

February 2003 - September 2003
Teksystems (Temp Contract)

PC Technician

• Completed data migration project on over 220 laptops and workstations for US Navy Recruiting Office
• Implemented OS upgrade to XP, data migration and provided on site support at Home Banc Mortgage
• Initiated XP post migration next day support as a Hewlett Packard consultant at Charles Schwab bank

March 2001 - January 2003

Systems Log Analyst (Associate, Business Systems)

• Presented resolutions for over 170 Failures/Cases and Turnover tasks for the Log Analysis Department • Responsible for defect tracking/reporting during client UAT testing and validating requirements for fixes
• Tested both manual and automated processes on ICOMS 4.0 – 5.0 billing software in AS/400 environment
• Ran SQL queries and executed AS/400 commands in order to display files, jobs or queries

November 2000 - February 2001

PC Technician

• Backed up, migrated data and setup LAN for Social Security Administration and Spherion Staffing Agency
• Re-imaged and replaced hard drives for workstations located in Washington Mutual Loan Center

May 2000 - November 2000

Help Desk Analyst

• Provided technical support for realtors using Multiple Listing Service software
• Configured modem initialization strings and printer/display peripherals for use with proprietary software

Personal Development

Test Automation University

• Java Programming (2019)
• Setting a Foundation for Successful Test Automation (2019)
• Exploring Service API's Through Test Automation (2019)
• Introduction to TestNG (2019)

LinkedIn Certifications

• Learning Selenium (2019)
• UX Foundations: Accessibility (2018)
• User Experience for Web Designers (2018)
• Programming Foundations Fundamentals (2018)
• Web Programming Foundations (2018)
• Web Development Foundations: Full Stack vs Front End (2018)


Roadmap to Test Automation(2019)
Introduction to Git & GitHub(2019)
Introduction to MySQL(2019)

Software Testing Certifications

• CAST Certified Associate in Software Testing
• ISTQB Foundation Level

IT Certifications

• BrainBench SQL (ANSI) Fundamentals (2005)
• Microsoft Certified Professional (2003)

Coding Skills















Design Skills

Web Design


Print Design


Logo Design


Graphic Design


Technology & Testing Proficiency

Testing Methods

Functional Testing, System Testing
Ad Hoc Testing, Regression Testing
Feature Testing, Acceptance Testing and Validation
Negative & Boundary Testing Black Box Testing

Testing Tools

Selenium Web Driver
Azure DevOps
Git and GitHub
Bugzilla and Jira

Test Automation Languages

Selenium with Java
Selenium with Python

Software Platforms & Frameworks

Windows, Mac OS/X, iOS, Android
AS/400, SQL Server 2008 R2
Adobe CC Photoshop, Lightroom, Premiere
TFS, Test Director, QTP
WordPress, Shopify
G Suite, MS Office, Excel, Sheets, Docs
VS Code, Eclipse, Sublime Text
Google Chrome, Mozilla Firefox, Safari, Brave, Opera